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StoryHarp Kurtz-Fernhout Software
Developers of custom software and educational simulations.
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Product area
Help System
StoryHarp & IF
StoryHarp & Java

Technical support

To help keep down the cost of our products, we normally provide technical support via email only. You do not have to be a registered user to receive email technical support.

If you need help,

First, make sure you
ve exhausted the resources of this help system. Try using the Find tab in the Windows help system Help Topics window to search carefully for information about the problem.

gif/storyharp00090000.gif Second, check our web site at for Frequently-Asked Question lists and other troubleshooting help. These areas can probably answer many of your questions.

gif/storyharp00090000.gif If you still haven
t found the answer to your problem, send email to

gif/storyharp00090000.gif We will respond as soon as possible. We try to respond to all email on the same business day we receive it.

gif/storyharp00090000.gif If we cannot resolve the situation via email, we may ask you to call us.

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Updated: March 10, 1999. Questions/comments on site to
Copyright © 1998, 1999 Paul D. Fernhout & Cynthia F. Kurtz.